Purchases
Mimicoco reserves the right to cancel your order for any reason, including, without limitation, the unavailability of any Product, an error in the price or the Product description posted on this website, or an error in your order. You will be notified via email and a phone call if this is to happen and best efforts will be made to come to a suitable resolution with you.
Pricing
Prices displayed on the Website are shown in Australian dollars (AUD) and include GST where applicable. Pricing on a Product detail page may not include delivery charges (if applicable). Delivery will be calculated on check out.
Prices of Products, as well as delivery and other charges displayed on this website are current at the time of issue, but may change at any time and are subject to availability.
Whilst we try to ensure that all details, descriptions and prices, which appear on the Website are accurate, errors may occur. If we discover an error in the price of any Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the Products, you will receive a full refund.
Payment
Payment is required at the time of purchase and placement of your order. Payment is charged/debited at the end of the complete check-out process. You will not be charged prior to the final step, and can choose not to proceed at any time before payment is taken.
We accept payment via Visa, Mastercard, American Express (AMEX), PayPal and ZIP pay. You must comply with the applicable T&Cs of these providers.
Refunds/ change of mind / order mistakes:
For your peace of mind, Mimicoco has a 20 day return policy, however condition do apply so please read our Refunds and Returns Policy page on our website for further information as to how we can help you.
Delivery
In general the majority of our items are delivered with 'Authority to Leave', however as we have different size products, delivery situations can vary. For further information regarding your product delivery process please read our Delivery Terms & Conditions for more specifics or contact us via email or chat to discuss.
Complaints
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: contact us immediately if you have any complaints or comments and we will work with you to resolve them. Please email any complaints to sales@mimicoco.com.au